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CUSTOMER SUPPORT

Your tried-and-true partner

True Refrigeration has the most comprehensive support team available, ready to help with any questions or issues you may have.

Work Instructions

Work Instructions

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Service Company

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Serial Number Lookup

Serial Number Lookup

Enter the product serial number to view specific information regarding your True unit.

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Warranty Support

Warranty Support

Let our support agents answer questions regarding your True warranty.

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Shop Parts

Shop Parts

Shop genuine True parts and accessories for True commercial refrigerators and freezers.

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Technical Support

Technical Support

Get installation, service, and maintenance answers for your True equipment.

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Parts Support

Parts Support

Let our parts support agents answer your questions and order parts directly.

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Owner Support

Owner Support

Find the most comprehensive support for your True refrigeration unit.

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Customer Service

CUSTOMER SUPPORT

Our extensive support network of True professionals are dedicated to keeping your kitchen running smoothly.

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Technical Support

Direct Service Line: 855-372-1368
Main Office Line: 800-325-6152
Fax: 636-379-1153

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday: 8 am to 12 pm
Sunday: Closed

Email: [email protected]

International Technical Support Follow Link

Parts Support

Direct Service Line: 800-424-8783
Main Office Line: 800-325-6152
Fax: 636-272-9471

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday – Sunday: Closed

Parts Email: [email protected]
Orders Email: [email protected]

Warranty Support

Direct Service Line: 855-878-9277
Main Office Line: 800-325-6152
Fax: 636-980-8510

Available (CST)
Monday – Friday: 7 am to 6 pm
Saturday – Sunday: Closed

Warranty Claims:[email protected]
Warranty Inquiries: [email protected]
True Warranty Parts: [email protected]

International Warranty Support Follow Link

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The industry's best warranty /> Service Bill Free for 5 years
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The industry's best warranty Service Bill Free for 5 years
Customer Service

CUSTOMER SUPPORT

Our extensive support network of True professionals are dedicated to keeping your kitchen running smoothly.

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True Product Serial Number Lookup